True to this saying, Maruti Suzuki joined hands with Bharti Learning Systems to retain its number one position in the industry.

Bharti Learning has partnered Maruti Suzuki in designing several structured learning interventions, especially in areas related to Sales and Customer Service. This included developing a learning plan for the prestigious launch of Zen Estilo, which focused on the product & customer handling skills, sales delivery process, achieving excellence in Customer Satisfaction based primarily on JD Power survey results and other critical factors.

Several other learning initiatives like Auto Finance, a knowledge based programme on car financing and induction programmes for different segments have been implemented. About 12000 participants including Dealer Sales Executives, Customer Care Managers, Executive heads have been trained by Bharti Learning through these initiatives. The training methodology has been varied ranging from instructor-led training to blended learning.

A global management consulting, technology services and outsourcing company believes that "Coaching makes its employees see what they can be rather than what they are".

Bharti Learning Systems delivered training programmes for the company, which focused on performance coaching for both supervisory & non-supervisory roles. These programmes emphasized the importance of soft skills for enhancing productivity and performance at work.

While coaching on team work, planning and prioritization, written and verbal communication skills took precedence for non supervisory roles, the programmes for supervisory roles addressed issues likepresentation dynamics, effective leadership skills, result orientation etc.

The training methodology encompassed delivering Instructor Led Training and using appropriate audio-visual aids.